Skip to main content

훌륭한 디자인 크로니클스: 티웨이항공

지난 블로그 포스트의 번역이다! 틀린 한국어 죄송합니다!

나는 엔지니어와 디자이너이기 때문에 좋은 디자인이나 즐거운 경험을 우연히 발견할 때마다 기분이 꼭 좋다. 그래서 작은 지역 항공사의 비행기에서 굉장히 매력적인 비행을 보내니까 진짜 놀랐다.

티웨이항공은 서울에서 여러 가까이 있는 도시까지 (타이베이, 방콕, 후쿠오카, 제주도) 가는 작은 항공사이다. 주말엔 티웨이항공으로 계획하지 않게 제주도에 다녀왔다. 비행은 55분쯤이라서 불편한 한 시간일 줄 알았는데 정말 귀엽고 편했다.

우선, 승무원들이 매우 친절하다. 한국의 항공사라서 놀라지 않았는데 보통 짧은 비행에선 기내서비스가 별로 좋지 않다. 하지만 티웨이의 승무원들은 내 평생 모두 비행 중에서 가장 친절하고 매력적인 승무원이였다!

그리고, 제주도에서 돌아오는 길에 안전벨트 착용등이 끈후에는, 안내봉송이 들렸다. 승무원이 플릇을 불려고 한다고 했다. 정말로 굉장히 귀여웠다. 플릇 연주자가 아닌데 자신감 있게 충실도가 높지 않는 비행기 스피커로 노래를 2개 연주했다.  좀 긴장이 되게 보였는데 연주가 끝나고 나서 손님들 다 박수를 쳤고 승무원님은 수줍게 미소 지고 비행기 뒤에 가서 다른 승무원들에게 칭찬을 받았다. 안아 주고 싶었다.

좀 후에, 승무원들이 통로에 걸어가면서 손님들하고 얘기했고 사진을 찍고 손님에게 이메일로 보낼 수 있다고 제시했다.

이런 행동이 있었는데도 음료 서비스를 능숙하게 주었다!

티웨이항공은 분명히 잘 한다. 이륙한 후에 기장님이 소개할 때는 “감사합니다. 사랑합니다. 티웨이!”하고 소개 방송을 끝낸다. 우리도 사랑합니다. 또 티웨이로 여행갈 거다.


  1. 어디가 틀렸는지 알 수 없을 정도로 훌륭하시네요~~
    제목에 훌 밑에 'ㄹ' 받침 하나가 타이핑 실수로 빠진 것만 제외하면'ㅇ'!
    괜한 참견이라면 죄송합니다^^


Post a Comment

Popular posts from this blog

Why Korean Is Hard For Native English Speakers

A couple of days ago, as an experiment, I wrote my first blog post ever in a non-English language. It was an attempt to explain some of the reasons that Korean is hard to learn for native English speakers, so I figured I might as well try to write it in Korean. Those of you who actually read Korean can see how awkward the attempt was =).

In any case, the post came from an email conversation I had with The Korean from Ask a Korean, a fantastically well-written blog about all things Korea from the perspective of a Korean who moved to the United States during high school. Since I tend to geek out on language things, I figured I might as well post part of that conversation. An edited version follows.


Out of the languages that I've attempted to learn so far, Korean has been the hardest. I've done a lot of meta thinking about learning Korean, and I think there are a number of reasons it's difficult for non-Koreans (and especially Westerners) to learn:

1) Obviously, the…

Don't Take Korean Language Advice From Kyopos

I'm not sure why it took me so long to figure this out, but the last people you should take Korean language advice from are kyopos (foreign-born or raised Koreans). That being said, if you do follow their advice, you will get many laughs from Koreans. Some of my personal favorites, all of which actually happened to me:

- When I first got to Korea, I was at some open-air event, and during a break I started talking to one of the hosts. He said he was only a part-time host, so I asked him what his full-time job was, and he said "백수" (which is slang for "unemployed guy"). I asked him what that was, and he replied, "Comedian". So then the next few people I met, I proudly told I was a baeksu. (Edit: Actually, this guy was Korean Korean, not kyopo.)

- Next, a kyopo who lived in the apartment I moved into back in 2010 asked me what I was doing in Korea, and I told him I was starting a company, and asked how to say that in Korean in case people ask. He told me…

Is It Worth It To Learn Korean?

Learning Korean as a non-Asian foreigner is an exercise in masochism. Note that I specify "non-Asian". Why does that make a difference? Simply because Koreans possess a deeply-ingrained belief that non-Asians are incapable of speaking Korean. The self-fulfilling prophecy of it is that since Koreans expect you to be incapable of speaking Korean, due to this mental block, they are likely to not understand you regardless of your proficiency level. Additionally, they won't respond to you with normal Korean like they would respond to an Asian person, because they assume you couldn't possibly understand. You will rarely ever have an opportunity to hear natural Korean, because Koreans simply won't speak it with you unless 1) they are open-minded and awesome (meaning they have probably lived abroad - thank you to all of you), or 2) they have known you long enough that they've gotten past the odd sight of a foreigner speaking Korean.

In short, nearly every time you op…